At SpeedyBet Ethiopia, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, store, and protect your data when you use our sports betting and casino platform. We understand the importance of maintaining your trust, which is why we implement industry-leading security measures and follow strict data protection protocols to safeguard your information.
We collect personal information when you register for an account, make deposits or withdrawals, participate in promotions, or interact with our customer support team. This information includes identification details such as your name, email address, phone number, date of birth, and government-issued ID documents. We also collect financial information necessary for processing transactions, including bank account details, payment method information, and transaction history to ensure secure and compliant financial operations.
Your personal information is used exclusively to provide our gaming services, process transactions securely, verify your identity in compliance with regulatory requirements, personalize your gaming experience, and communicate important account-related information. We never sell, rent, or share your personal data with third parties without your explicit consent, except when required by law or to protect our legal rights and prevent fraudulent activities.
Data Security Measures
- SSL Encryption: All data transmission is protected with 256-bit SSL encryption
- Secure Servers: Data stored on encrypted servers with restricted access
- Regular Audits: Comprehensive security assessments conducted quarterly
- Staff Training: All employees trained in data protection best practices
- Fraud Detection: Advanced monitoring systems to prevent unauthorized access
We implement comprehensive technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security infrastructure includes advanced firewalls, intrusion detection systems, and regular penetration testing to identify and address potential vulnerabilities. All staff members undergo background checks and receive ongoing training on data protection protocols to ensure your information remains secure.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your personal data is no longer required, we securely delete it using methods that ensure it cannot be recovered or reconstructed. Some information may be retained longer for legal compliance or fraud prevention purposes.
You have the right to access, correct, update, or request deletion of your personal information at any time. You can also request data portability, object to certain processing activities, or request restrictions on how we use your information. To exercise these rights, you can contact our customer support team or send a request to our data protection officer. We will respond to all requests within 30 days and may require identity verification to protect your privacy.
Information We Collect
| Data Type | Purpose | Retention Period |
|---|---|---|
| Account Information | Account management, verification | 7 years after account closure |
| Transaction Data | Financial processing, compliance | 7 years for regulatory compliance |
| Gaming Activity | Service provision, responsible gaming | 3 years after last activity |
| Communication Records | Customer support, dispute resolution | 2 years after last contact |
This privacy policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes through our platform, email notifications, or other appropriate means. Continued use of our services after any modifications constitutes acceptance of the updated privacy policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
If you have any questions about this privacy policy, our data practices, or how we handle your personal information, please don't hesitate to contact our data protection team. We are committed to transparency and will provide clear, detailed responses to all privacy-related inquiries. Your privacy and security are our top priorities, and we continuously work to maintain the highest standards of data protection.